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Propeg Systems Ltd

info@propeg.co.uk | 07712655447

Propeg Systems Ltd are a Microsoft Gold Partner
Epos

Hardware & Software Support Services from Propeg Systems Ltd

Nationally Recognised Software Support Services

We provide only the highest level of support and that is why our support services are recognised nationality.

The HBP group are currently support over 500 companies nationwide and in 2007 we were voted number one reseller in the North East in the Software Satisfaction Awards. We have dedicated members of staff to manage projects and carry our regular account management visits, which allow us to get customer feedback on how we can improve our services and ensure you are completely satisfied.

Our staff attend regular training to ensure they are always fully up to date with their area of expertise

All of our support team are fully trained and accredited to provide high quality support in their area of expertise. They also attend regular training sessions to ensure they are fully up-to-date and can provide you with the best support service as possible.

Project Management

We employ dedicated project management teams to coordinate the project from start to finish, ensuring the full system is running smoothly, efficiently and most importantly to your exact requirements.

We also employ a dedicated installations team that is made up of Microsoft and Novell accredited engineers to install hardware and networks. Both the installation and project management team work together to ensure installations are done exactly as required.

Our project management team are responsible for:

  • Pre-installation site survey
  • Application software implementation
  • Training and Consultancy
  • Bespoke amendments and additions
  • Regular project revuews
  • Data conversion routines
  • post-installation site survey
  • regular account management visits thereafter

Our installation team is responsible for:

  • Pre-sales network consultancy
  • Facilities management
  • Cabling survey
  • Hardware configurations and installation
  • Operating system configurations, installation and training

Get More Information About Our Support Services On Offer