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Propeg Systems Ltd

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CRM Solutions - Provided by Propeg Systems Ltd

Propeg Systems Supply & Install CRM Solutions

(CRM) Customer Relationship Management is a business software vital tool which, at its most basic level, is used for managing business’ contact with its customers and potential customers.

Managing and recording activity that takes place between your customers and prospects from your sales and marketing team will enable you to spot trends and successes, as well as identifying failures, which is very important as it allows you to focus on the most productive campaigns – making sure your sales pipeline is constantly flowing. A CRM solution can also record details of contact with your own customers, including any service and helpdesk calls, documents sent by post, emails and faxes as well as any outgoing phone calls made.

By controlling and recording this valuable information you can increase the number of enquiries you receive (and improve the conversion rate of those enquires) and also keep hold of your customers for longer

ProspectSoft CRM

Modular CRM package, ProspectSoft allows you to adapt the solution to fit the way in which your business operates. Functionalities such as Business-To-Business, Business-To-Consumer or Contact Management or even a mixture of both which enables you to stay in touch with the correct people, and with Document Manager you can record all of the files that are sent to and from them. With further options such as Telephony Integration and Campaign Manager, you can truly tailor the software to make sure it does everything you need it to.

Fully integrated to accounts software such as IRIS Exchequer, Pegasus Opera II, Access and Sage Line 50, ProspectSoft CRM allows for complete visibility of the sales pipeline.

By allowing your sales and marketing team to view, edit and create orders, you will cut down on paperwork as well as the staff time required when selling your products which will ensure your sales process runs more efficiently. Each user has their own pre-set permissions so you can allow them to see the information they need to do their job as efficiently as possible, without compromising the security of any of your data.

eXtreme Mobility for ProspectSoft CRM allows for the software to be used out of the office on a mobile device such as on a laptop or PDA. This enables remote workers to update the CRM system when on the road, and allows orders to be updated by a sales person on a mobile device wherever they are.

ProspectSoft Modules include:

  • Business-to-Business or Business-to-Consumer Contact Manager
  • Document Manager
  • Telephony Integration
  • Campaign Manager
  • Sales Lead Tracker
  • Sales Ledger Integration
  • Sales History
  • Products and Pricing

For more information, please view our dedicated ProspectSoft CRM website:

www.prospectsoft-reseller.co.uk/

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